Last Updated on November, 16, 2024
Information We Collect
Pillar Health Technologies (“Pillar,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, mobile applications, and any related services (collectively, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not use our Services.
1. Information We Collect
We collect personal information that you provide to us directly, as well as data collected automatically when you use our Services. This includes:
Personal Information:
Name
Email address
Phone number
Payment information (e.g., credit card number)
Profile and health information (e.g., fitness goals, progress tracking data)
Address, if required for billing or shipping purposes
Automatically Collected Data:
Device information (e.g., IP address, browser type, operating system)
Usage data (e.g., pages visited, time spent, click patterns)
Location data, if you enable location services
Third-Party Data:
We may receive personal information from third-party partners for the purpose of improving our services (e.g., through integration with third-party apps such as fitness trackers).
2. How We Use Your Information
We use the information we collect for various purposes, including:
To provide and improve our Services: We use your data to deliver personalized training programs, provide customer support, and enhance your experience with Pillar.
To process transactions: Payment processing and billing details are used to fulfill purchases and subscriptions.
To communicate with you: We may send emails regarding your account, services, updates, and promotional offers.
To comply with legal obligations: We use your data to meet legal and regulatory requirements, including fraud prevention and enforcement of our terms.
For marketing purposes: If you have agreed to receive promotional emails, we may send information regarding products, services, and updates. You can opt out at any time.
3. Sharing Your Information
We may share your personal information with third parties in the following circumstances:
Service providers: We may share data with trusted third-party vendors who provide services like payment processing, data analytics, marketing, and customer support.
Legal requirements: We may disclose your information to comply with legal obligations, respond to subpoenas, or protect our rights.
Business transfers: If Pillar undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of that process.
4. Data Security
We take data security seriously and implement reasonable administrative, technical, and physical measures to protect your personal information. However, no data transmission over the internet or electronic storage method is completely secure, so we cannot guarantee absolute security.
5. Your Data Protection Rights
Depending on your location, you may have the following rights concerning your personal data:
Access: You have the right to request a copy of the personal data we hold about you.
Correction: You can request correction of inaccurate or incomplete data.
Deletion: You have the right to request the deletion of your personal data under certain circumstances.
Portability: You can request a copy of your data in a structured, commonly used format.
Objection: You can object to the processing of your data for certain purposes, such as direct marketing.
Withdraw consent: If we process data based on consent, you can withdraw that consent at any time.
For EU users, your data protection rights are granted under the General Data Protection Regulation (GDPR), and for California residents, your rights are protected under the California Consumer Privacy Act (CCPA). To exercise these rights, please contact us using the information provided below.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make updates, we will revise the "Effective Date" at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
f you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Pillar Health Technologies
Email: [Insert email address]